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Job Description
- We are looking for a motivated and customer-focused Sales & Onboarding Representative to join our team at Delivery Wolf.
- The main responsibilities include direct communication with potential and registered drivers, following up on their registration status, guiding them through the payment and activation process, and supporting them throughout the pre-registration phase to ensure successful conversion.
- The ideal candidate must be persuasive, organized, and able to handle multiple customer conversations with professionalism and care.
- This role also involves working closely with our automated systems and website registration process, ensuring smooth coordination between the sales interactions and the digital onboarding flow.
- You will be responsible for helping customers navigate the automated tools, tracking their progress, and providing human support when needed to ensure full completion of the registration.
Job Requirements
- Saudi dialect or strong familiarity with Saudi customer culture and communication style
- Excellent skills in using computers, websites, and digital systems
- Strong ability to handle multiple customer chats and follow up through CRM or automation tools
- At minimum, a bachelor’s degree in any relevant field
- Age must be under 30 years old
- High communication skills and persuasive sales ability
- Organized, responsive, and detail-oriented
- Previous experience in sales, customer service, or onboarding is a plus
- Ability to work remotely and manage tasks independently
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