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Job Description
Major IT company agents of American corporation requires Software Support Engineer to fulfill the following job description :
- Attend training online or eBooks in English for a software package.
- Testing the software.
- Install and configure software at customer sites.
- Analyze software faults at customer sites
- Pass software bugs to the software developers.
- Recover user and configuration problems at customer sites.
- Helping the developers to document the software.
- Providing presentations, Demos, and manuals.
- Help in preparing technical proposals
- Performing presales activities.
Job Requirements
- Proven work experience as a Software Support Engineer
- Excellent knowledge of relational databases, SQL
- Experience with test-driven development
- Ability to document requirements and specifications
- BSc degree in Computer Science, Engineering or relevant field
