English Customer Service Rep
Cairo, Egypt
English Customer Service Rep
Cairo, EgyptPosted 2 hours agoJob Details
Skills And Tools:
Job Description
Sutherland specializes in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics to drive digital transformation at scale for global iconic brands. With over 200 unique inventions across AI and other emerging technologies, Sutherland leverages advanced products and platforms to optimize critical business operations and pioneer new solutions. Their expertise lies in Digital Engineering, which powers rapid innovation and scalable business transformation. Sutherland is committed to delivering high-quality, scalable services through a seamless “as-a-service” model.
This is a full-time on-site role for an English Customer Service Representative, located in Cairo, Egypt. The Customer Service Representative will be responsible for managing incoming calls, providing exceptional customer support, resolving customer issues, and ensuring high customer satisfaction and experience. Day-to-day tasks include answering inquiries, troubleshooting problems, and maintaining detailed records of customer interactions.
Job Requirements
#Sutherland Cairo is HIRING
Customer Service – Tech & Billing Account
Location: Fifth Settlement, Cairo |Overnight Shifts, Rotational |Grads are Welcome!
Are you a B2 English speaker with a knack for problem-solving and a passion for tech? Join our team in a Customer Service – Tech & Billing role and grow your career in a supportive, professional environment.
What’s in it for you?
Salary starting: EGP 15k
Overnight Shift Allowance
Tech Allowance
Paid Training
Transportation Provided
Must be a graduate and a Cairo resident
- No prior experience needed
- Customer Service Representatives, Customer Support, and Customer Satisfaction skills
- Customer Experience and Customer Service skills
- Excellent written and verbal communication skills in English
- Ability to work independently and collaboratively in a team environment
- Problem-solving skills and attention to detail
- Experience in a customer service role is a plus
- High school diploma or equivalent; additional qualifications are advantageous
Apply now – let’s get you hired!
