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Job Description
- Provide technical support to the sales team during pre-sales activities.
- Understand customer requirements and recommend appropriate solutions.
- Customize or adapt standard products to meet specific client needs.
- Conduct product presentations, demos, and training for customers and partners.
- Assist in equipment selection, configuration, and preparation of detailed cost estimates and scopes of work.
- Support Account Executives with technical documentation, RFP responses, and proposal development.
- Assist in preparing technical proposals, datasheets, and tender documentation.
- Collaborate with design and engineering teams to resolve application challenges.
- Monitor product performance in the field and collect feedback for improvements.
- Stay updated on industry trends, competitor offerings, and new technologies.
- Support troubleshooting, installation, and commissioning efforts when needed.
Job Requirements
- Bachelor’s degree in mechanical, or related Engineering field.
- 1+ years of experience in technical support, application engineering, or pre-sales.
- Ability to interpret data in any given form.
- Excellent communication, presentation, and problem-solving skills.
- Ability to work collaboratively with sales, engineering, and customer teams.
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