Sales Manager

The Candidate will work closely with the senior group management to manage all aspects of the merchant sales organization and work towards achieving organization sales targets. Responsibilities include:

• Own and hit/exceed annual sales & retention targets
• Develop and execute strategic plan to achieve sales targets and expand customer base
• Manage sales teams and partner (referral) networks
• Mentor, train, guide and support the sales team/ account executives to achieve and exceed their targets
• Set sales forecasts, individual/team targets and implement required processes, and monitor and track performance
• Evaluate the performance of the sales team and make hiring/retention recommendations
• Continuous assessment of the local market through research, visits, calls with market experts, partner networks, and reviews of primary and secondary research.
• Coordinate with other members of senior management (e.g. product, operations, etc.) to ensure firm-wide strategic objectives are achieved
• Establish processes to relay customer/market feedback to senior management and relevant team
• Explore new sales opportunities (markets, channels, partners, public sector)
• Build and maintain strong, long-lasting customer relationships
• Reporting on forces that shift tactical budgets and strategic direction of accounts (including competitive considerations, regulatory changes, etc.)