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Job Description
- Analyzes the activation number of each delegate (technician) to help evaluate the performance of technicians Representatives.
- Analyzes the maintenance operations of each representative (technician) to help evaluate the performance of the technicians Representatives.
- Issuing a report for the number of maintenance operations or installations for each governorate to help in knowing the volume of sales in the governorates.
- It issues a report on the types of maintenance and spare parts used to analyze usage and forecast market requirements.
- Determine the minimum and maximum limits of all the company's products (spare parts or products) to ensure that customers' requirements are satisfied.
- Reviewing the data of merchants and maintenance representatives (number of operations) to complete the financial settlement operations.
- Performing call data analysis (number of calls - average waiting, etc.) to help determine the level of customer service staff.
- Ensure that the company's devices are closed to ensure confidentiality of work information. Disclaimer
- Maintains clean workplace on a daily basis in accordance with the company's policies.
- Carrying out any other related tasks as needed and assigned by the direct manager or the higher management.
Job Requirements
- Proficiency in typing on the computer.
- Good level of English.
- Ability to analyze data.
- Proficiency in the use of computers and the Internet.