Job Details
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Job Description
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service
- Handling Customers inquires and complaints while delivering high quality standards Over the Phone.
- Ensuring customer satisfaction.
Job Requirements
- Bachelor degree
- Previous experience in customer service, call center, or related field preferred
- Excellent communication skills
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Familiarity with CRM software, call center technology, and basic computer skills
- Positive attitude, strong work ethic, and willingness to learn and adapt to change
- Availability to work flexible hours, including weekends and holidays, as needed
- Good pronunciation of medications