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Call Center Agent

Yodawy Med
Mohandessin, Giza
Posted 7 months ago
220Applicants for5 open positions
  • 215Viewed
  • 10In Consideration
  • 177Not Selected
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Job Details

Experience Needed:
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Job Description

 

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service
  • Handling Customers inquires and complaints while delivering high quality standards Over the Phone.
  • Ensuring customer satisfaction.

Job Requirements

  • Bachelor degree
  • Previous experience in customer service, call center, or related field preferred
  • Excellent communication skills
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Familiarity with CRM software, call center technology, and basic computer skills
  • Positive attitude, strong work ethic, and willingness to learn and adapt to change
  • Availability to work flexible hours, including weekends and holidays, as needed
  • Good pronunciation of medications

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