Job Details
Skills And Tools:
Job Description
What You’ll Be Doing
Client & Job Scheduling: Coordinating incoming service bookings, organizing team schedules, and dispatching field teams for communal cleaning and grounds maintenance across property blocks.
Quality & Reports Management: Reviewing field reports, GPS-verified timesheets, and before/after photos sent in by teams to ensure high service standards before client delivery.
Operational Admin & Client Liaison: Serving as the primary point of contact for clients via email and phone, monitoring customer inboxes, managing quotes, and maintaining accurate internal records.
Invoicing & Billing: Raising and issuing sales invoices to property managers, estate agents, and landlords upon completion of maintenance jobs.
Basic Bookkeeping: Tracking incoming payments, recording receipts, managing purchase invoices, and chasing outstanding accounts receivables.
Job Requirements
Fluent English: Exceptional written and spoken English skills for clear, professional daily communication with UK landlords, tenants, and contractors.
Organisational Mastery: High attention to detail with the ability to manage multiple ongoing administrative workflows and deadlines seamlessly.
Proactive Mindset: A self-motivated team member who takes ownership of tasks, solves problems independently, and follows through without constant oversight.
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