Job Details
Skills And Tools:
Job Description
About the job
Your responsibilities as a Travel Advisor: -
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support
Job Requirements
Fluent English is a MUST
Experience in a similar role for 1 year
GDS “Amadeus” experience is A MUST
Critical Thinking and problem-solving skills.
Salary 7000k, 2.4 KPI’s Gross
Transportation Allowance
Overtime Packages
Overnight Allowance