Associate Field Director

SOKNA Cairo

26
Applicants for
3 open positions
22
Viewed
7
In Consideration
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, - Competitive salary and benefits - Attractive performance-based bonus structure - Full medical, dental and vision coverage - Opportunities for growth and professional development
Education Level:
Bachelor's Degree
Vacancies:
3 open positions
About the Job

SOKNA is looking for a Associate Field Director. The ideal candidate is a people-person who strives to consistently produce quality work. S/he must have solid teamwork and coordination skills. S/he needs to be customer-oriented, reliable, punctual and highly presentable. If you have these great qualities, we want to meet you!

Responsibilities:

  • Be our frontline representative, based in one of our partner hospitals to directly interface with families facing loss in a timely manner
  • Plan, lead and execute funeral services on the ground on a daily basis with the support of a small team
  • Communicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeral
  • Address customer needs with great attention to details and laser-focus on quality
  • Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values
  • Prepare all the tools and documents needed to meet the service requirements
  • Fill forms, complete paperwork and write concise notes
  • Handle payments and service accounting with relevant stakeholders
Job Requirements
  • A Bachelor's degree with 0 - 3 years of experience
  • High-level of integrity and passion for helping others
  • Problem solver and able to work under pressure while maintaining standards
  • Detail-oriented with solid organizational skills and a strong desire to do great work
  • Excellent communicator and a great team-player
  • Reliable and always on-time
  • Professional, empathetic and able to communicate with the families
  • Excellent in spoken and written English and Arabic
About this Company

SOKNA is Egypt’s first end-to-end funeral service dedicated to providing the deceased with care and respect at the completion of their life’s journey. From the moment of loss, SOKNA looks after every logistic with expertise and compassion; allowing family members the peace of... (More)

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