Application Support (on-site)
ISFP -
Gomrok, Alexandria
Job Details
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Job Description
- Provide on-site Application support to clients, ensuring timely issue resolution and coordinating with development teams for ongoing maintenance and updates.
- Support sales initiatives by contributing to presentations and demonstrating prototypes or finalized applications.
- Perform diagnostic testing and debugging
- propose innovative software solutions to enhance operations efficiency
- Maintain thorough documentation of the applications.
Job Requirements
- Proven work experience as an Application Support Engineer or similar role
- Excellent analytical and problem-solving abilities
- Exceptional customer service and interpersonal skills
- Superb collaboration and communication
- Maritime and logistics knowledge is preferable
