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Tagaddod
Sharqia, Egypt

Dispatcher

Sharqia, EgyptPosted 10 days ago
16Applicants for1 open position
  • 12Viewed
  • 3In Consideration
  • 0Not Selected

Job Details

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Job Description

Tagaddod is a pioneering tech-enabled waste collection company. Our mission is to automate 

the full process of disposing, refining, and repurposing of waste, through building strong, 

dynamic and tech-enabled networks of businesses and people. 

Our two brands (Green Pan & Green Pan business) are tailored to target & serve different 

types of users in Egypt, and our goal is to serve four more African countries by the end of 2022.​
 

Responsibilities:

  • Support collection/fleet team in day to day operations
  • Receive and dispatch pickup requests from sales team
  • Follow up on collectors to ensure quick timely pickups
  • Monitor the route and status of collectors to coordinate and prioritize their schedule
  • Support and provide collectors with information about requests, traffic, obstacles and requirements
  • Assist with finding new suppliers & 3PLs
  • Assist in making sure all vehicles and collectors are abiding to HSE and legal requirements
  • Work closely with maintenance team to ensure all vehicles are up to standards and are regularly checked
  • Assist in vehicles and collectors branding
  • Assist in monitoring the collectors performance and in deploying proper bonuses and fines system
  • Handle and resolve complaints concerning collectors, and communicate with CS and account management teams
  • Assist in developing training and onboarding materials for collectors

Job Requirements

  • 1+ years of experience as an operations specialist or in a similar role.
  • Project management and leadership experience.
  • Ability to analyze and improve operational processes.
  • Strong people management and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and time management skills.
  • Detail-oriented.

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