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Guest Service Agent

Zewail City
6th of October, Giza

Guest Service Agent

6th of October, GizaPosted 2 months ago
92Applicants for1 open position
  • 37Viewed
  • 1In Consideration
  • 3Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Maintain and keep financial records for residents/students.
  • Maintain and keep all records for all special requests at all times.
  • Attend all phone calls and provide all appropriate information to residents/students.
  • Check-in residents / Students
  • Monitor and resolve all requests and provide all required information such as room rates and directions and assist all in the registration process.
  • Responsible for greeting visitors/guests/students of the admission center in a courteous and professional manner; determine their needs and either provides the appropriate information or direct them to the appropriate person or department.
  • Reply to incoming mail/email with all details required.

Job Requirements

  • Work is shift-based (rotating Shifts including Night Shifts).
  • Knowledge of all emergency procedures
  • English and Arabic Proficiency.
  • Patience and good listening skills
  • Good Organizational skills.
  • Excellent computer skills in a Microsoft Windows environment, with high-level skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Excellent communication and organizational skills.
  • Possess a high level of interpersonal skills and demonstrated ability to work independently and as part of a team
  • Strong negotiation and problem-solving skills.
  • Able to work under pressure with a minimum level of supervision.
  • Able to maintain utmost confidentiality while exercising careful judgment in all department affairs
  • Experience working with students or Academic setting is preferred



  • Deadline for application: Wednesday, 18 Jan 2023 (Midnight Cairo Time). Kindly note that applications shall be reviewed on a rolling basis


Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted, Zewail City of Science, Technology & Innovation is an equal opportunity employer.

We thank all individuals who have expressed interest in working at  Zewail City of Science, Technology & Innovation

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