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Telesales Team Leader

SYE English Community - Dokki, Giza

Telesales Team Leader

SYE English Community - Dokki, GizaPosted 2 months ago
38Applicants for1 open position
  • 36Viewed
  • 5In Consideration
  • 32Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Maintaining and increasing sales of the company’s different programs and products.
  • Achieving sales targets and department goals.
  • Monitoring telesales and moderation team performance and motivating them to reach targets.
  • Providing continuous reporting on sales forecast
  • Coaching the team members and increasing their sales skills and performance.
  • Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Updating all internal systems to properly track potential customer and customer contacts
  • Keeping up to date with products and competitors.
  • Compiling and analyzing sales figures.
  • Setting sales quarter, annual and biannual plans.
  • Maintaining strong relationships with internal departments and ease internal communication

Job Requirements


  • A Bachelor Degree.
  • 6+ Years of experience with at least 3 years as a Sales Supervisor / Manager.
  • Proven ability to drive the sales process from plan to close.
  • Experience in the service sales industry is a plus.
  • Successful proven experience as a sales team leader/supervisor, consistently exceeding targets.
  • High level of commitment.

Competencies & Skills:

  • English fluency is a must.
  • Excellent mentoring, coaching, and people management skills.
  • Excellent communication skills.
  • Excellent Time/task management skills.
  • Leadership, planning, and strategic skills.
  • Excellent Documentation skills.
  • Customer Focus.
  • Result oriented.
  • Self-motivated.
  • Resilience.

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