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Job Description
- Welcome visitors and customers
- Responding to phone calls and emails
- Carrying out all administrative tasks and office work
- Ensure that the waiting office remains perfectly tidy and clean
- Follow-up and ensure that the necessary office materials are available.
- Training of support and supervision office personnel
- Ensure timely and accurate customer service
- Dealing with complaints and customer requests consistently.
- Supervising the distribution of internal mail and publications
Job Requirements
- Ability to organize and arrange different tasks and set priorities.
- Mastering the written and oral communication process.
- Good knowledge of procedures for providing customer service as well as following up on the various books.
- The ability to deal with various office devices.
- Proficiency in providing solutions to the problems facing the work team among themselves or with customers.