Customer Account Manager
4level1 -
Maadi, CairoJob Details
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Job Description
* Manage key accounts, fostering strong relationships with students, instructors, and external partners.
* Provide exceptional customer service, promptly addressing inquiries and concerns.
* Handle administrative tasks and maintain accurate student/course data.
* Collaborate with internal teams to optimize course schedules and ensure smooth operations.
* Collect and analyze data to generate reports and inform strategic decisions.
* Utilize technology to manage accounts efficiently and stay informed about industry advancements.
Job Requirements
* Strong organizational and communication skills.
* Excellent relationship-building abilities.
* Detail-oriented with a knack for data management.
* Familiarity with account management principles and E-learning (a plus).
