Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Manage IT Internal Support Team supporting Windows 2016 Server Network, Office 365 Suite (Sharepoint , Teams, Exchange, Forms, Compliance, OneNote, Power Apps ), MS SQL 2016, Sophos firewall , Symantec End point , VmWare ESXi , SAP B1 & Microsoft Power Query Business Analytics, Website, VPN, PBX, QNAP, DVRS, Onsite & Remote Attendance Solutions, …..
- Manage IT External Customer Support Team supporting informatic solutions as LIMS, ELN, SDMS & CDS onsite, remotely and at customers sites .
- Present Informatic Solutions as LIMS, ELN, SDMS & CDS to potential customers.
- Provide Training & Technical Support on our informatic solutions to Customers .
- Follow up with the customers to maintain the validity of Service Level Agreement ( SLA ).
- Develop Interfaces between our informatics solutions and customers informatics using different programs APIs .
- Monitor, secure and optimize the performance of the network, sharepoint, IT equipment & databases ensuring that they meet business requirements & ensure all manufacturer regulatory requirements & company procedures are met and carried out correctly.
- Develop and manage disaster recovery plans for databases, IT equipment & different business applications to ensure availability of mission-critical functions in a disaster situation .
- Maintain updated IT documentation procedures, polices, authorization & privilege matrix.
- Develop & Customize reports and business analytics representation of business data .
- Communicate with all IT suppliers & service providers to provide the required services to company network equipment and follow up the executions of those services till completion.
- Ensure controls related to Confidentiality, Availability, and Integrity of data and information are adequate.
- Creatively in troubleshooting, analyzing problems to its roots and providing out of the box solutions solve all related IT problems.
- Continuous improvement of personal & team skills & knowledge.
- Meet dept goals due date, budget and prepare the required monthly dept reports.
Job Requirements
- Microsoft MCSE or MCITP
- Oracle 11g – 12C DBA
- Microsoft SQL 2012 + DBA
- C# Certified Entry-Level Programmer .
- Experienced with Windows 2012/2016 Server , Office 365 Suite (Sharepoint , Teams, Exchange, Forms), MS SQL queries, Sophos firewall , Symantec End point , VmWare ESXi , SAP B1 & Excel Power Query .
- Very good English .
- Very good communication skills.
Featured Jobs
Similar Jobs
- Senior Database AdministratorFawry for Banking Technology and Electronic Payments S.A.E - Smart Village, Giza3 days ago