Instrumentation Service Engineer
RMS -
المهندسين, الجيزة
Instrumentation Service Engineer
RMS -
المهندسين, الجيزةposted 1 hour ago1 open position
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Job Description
Company Description
RMS is a specialized company in industrial automation and instrumentation. We serve all industries, such as O&G, Chemicals, Water, Power, F&B, Mining & Minerals, and many more. Our automation solutions range from simple remote condition monitoring to industrial internet of things (IIoT) cloud-based automation. Our measurement products cover flow, level, temperature, pressure, liquid analysis and gas analysis. Our services start from inception phase to after-sales, such as training, health check preventive maintenance, etc.
Job Description
- Commission measurement instruments onsite.
- In-house device troubleshooting, maintenance and configuration.
- Troubleshoot onsite problems related to instrumentation.
- Provide technical support to the customers and manage customer service tickets on the service portal.
- Conduct device health check service and technical training for customers.
- Developing on-site/in-house service reports.
- Analyze customer requirements and/or tender specs and develop quotations.
- Support account managers in closing deals and meet sales targets.
- Liaise with vendors and manufacturers in getting technical clarifications, submitting orders, following up on production and delivery.
- Assist in conducting technical presentations, seminars, and training for customers.
- Manage offers and orders data in the Sales system.
Job Requirements
- 2 - 4 years of experience in a similar job role.
- Knowledge in instrumentation technical offer development.
- Experience in measurement devices flow, level, pressure, temperature, liquid analysis, and gas analysis instruments, commissioning and troubleshooting.
- Basic knowledge about PLC, industrial switches, and industrial protocols.
- Prefer previous experience in technical sales role.
- Very good at utilizing word, excel, and PowerPoint.
- Very good in English (speaking, reading, and writing).
- Fast learner and willing to always expand his / her technical knowledge.
- Very good communication and negotiation skills.
