Corporate Lawyer

MajorelX is a leading company in the area of CX transformation services and is an integral part of Majorel Group which designs, delivers and differentiates customer experience on behalf of some of the world’s most respected companies. The companies provides classic customer communication as well as digital solutions such as social media and online communications, automated interaction and AI, analytics, self-service and other customer lifecycle solutions. It has more than 80,000 people in 45 countries worldwide, with market-leading positions in Europe, Middle East and Africa, while also having a strong presence in Asia and the Americas.

Established in 2002, recently acquired by Majorel, IST has led the way in delivering exceptional customer experience (CX) solutions to a multitude of verticals and organizations worldwide. IST cherry picks the best CX technologies in the marketplace to provide their customers with the most comprehensive, innovative, and effective CX solutions.

PURPOSE OF THE ROLE

The Corporate Lawyer/Data Protection Officer is a new role based in Egypt within our subsidiary IST Networks. The role will support the local business with its legal expertise and will fill the Corporate Lawyer/DPO role on a Majorel X level supporting our businesses in Europe and the Middle East. In addition, the role will be part of the global data protection community within Majorel.

Responsible for implementing the frameworks and means for data privacy. Identifies and manages risks related to data privacy and escalate risks and issues to executives as needed. The purpose of the Corporate Lawyer/DPO is to identify and manage risks related to data privacy and protection and escalate risks and issues to executives as needed. The role is executed within a dynamic, challenging work environment with attention for the Majorel company culture.

Practically, the Corporate Lawyer/DPO will be responsible for:

• Acting as the primary point of contact within the organization for members of staff, regulators, and any relevant public bodies on issues related to data protection;
• Implementing measures and a privacy governance framework to manage data use in compliance with the GDPR and other relevant data protection laws (e.g. Egypt’s Law on the Protection of Personal Data, Saudi Arabia’s PDPL and Qatar’s PDPPL)
• Working with key internal stakeholders in the review of projects to ensure compliance with relevant data privacy laws, and where necessary, complete and advise on privacy impact assessments;
• Monitoring changes to relevant privacy laws and making recommendations to the business when appropriate;
• Drafting new and amend existing internal data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Developing and delivering privacy training to various business functions