Job Title: Hotel Receptionist at Sun and Sand Guest House
Location: Giza, Egypt
Position Type: Full-Time

About Us:
Our hotel Sun and Sand Gust House in the heart of Giza offers guests unforgettable experiences with views of the Pyramids and personalized services. We are seeking a friendly, professional, and motivated Receptionist to join our front desk team and be the welcoming face of our property.

Job Responsibilities:

• Greet and check in guests with warmth and professionalism.
• Manage guest reservations, check-ins, and check-outs efficiently.
• Provide information and assistance to tourists regarding local attractions, transportation, and in-house services.
• Promote and sell tours and experiences offered by the hotel, earning extra commission for successful sales.
• Handle guest complaints or requests and escalate when necessary to ensure satisfaction.
• Maintain accurate records using hotel management systems like Booking.com, Expedia, and Djubo.
• Process payments and maintain accurate billing records.
• Perform basic administrative tasks using Microsoft Word and Excel.