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Job Description
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Job Requirements
- Previous work experience as a Hostess or Waitress
- Very Good image.
- Good in English.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customer-service skills.
- Excellent communication skills.
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.