Product Introduction Field Engineer

Key accountabilities:

• Perform any technical activity on the rolling stock during the PI period, including Commissioning, Validation and Warranty
• Leads serial testing of the rolling stock
• Participates in validation/certification tests on site
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Performs troubleshooting
• Provides technical guidance and supports technicians in repairs
• Provides feedback on technical documentation deficiencies.
• Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PI manager
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the PI team. Provides status and transparence on PI activities, key technical issues, to PI Manager.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of PI Manager
• Support Obsolescence Management
• Support preparation and implementation of Field Modifications (FM)
• Tracks and report configuration changes applied to the fleet

Performance measurements:

• Achievement of testing and commissioning milestones
• Achievement of train availability targets
• Containment and solution of K1S/K2/K3 issues on time (Considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability)
• Completeness and Quality of failure/event diagnosis/data and relevant documentation
• Reliability improvement after FM implementation
• Achievement of configuration updates
• Achievement of REX implementation
• Audit results (internal and external)
• Compliance with EHS rules and work-related processes