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Job Description
Job Responsibilities:
- Evaluate and monitor the quality of incoming materials or components from suppliers and vendors.
- Provide training to employees on quality control processes, procedures, and best practices.
- Conduct internal and external quality audits to assess compliance with standards and regulations.
- Prepare for and assist with external audits by regulatory agencies or certification bodies.
- Investigate the root causes of quality problems or non-conformance issues.
- Develop and implement strategies to prevent reoccurrence.
- Create and maintain quality documentation, including quality control plans, inspection reports, and test protocols.
- Ensure accurate and thorough record-keeping of all quality-related data.
- Review and approve product documentation, including specifications, drawings, and procedures
- Develop, establish, and maintain quality standards, procedures, and guidelines for products or processes. - Ensure adherence to industry-specific quality standards and regulations (e.g., ISO, NFSA …)
- Gather and analyze customer feedback and complaints related to product quality.
- Use customer input to drive improvements in products or processes.
Job Requirements
Professional &Educational Background:
- Bachelor's degree in Food Science, Food Technology, Chemistry, Biology, or a related field.
- Proven experience in quality assurance within the food industry.
- Knowledge of quality management systems (ISO 9001, ISO 22000, BRC, FSSC).
- 2-4 years of experience preferred in the FMCG industry
Personal Competencies:
- Fluent in English
- Excellent communication and handling skills. Excellent time management skills.
- Flexibility/Adaptability
- Excellent command of Microsoft Office, Excel, PowerPoint, and analysis)
- Problem-Solving