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Customer Account Manager

Prima Graphic
Helmeyat Alzaytoun, Cairo

Customer Account Manager

Helmeyat Alzaytoun, CairoPosted 20 days ago
84Applicants for1 open position
  • 39Viewed
  • 0In Consideration
  • 5Not Selected

Job Details

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Job Description

  • Act as the primary point of contact for assigned customer accounts.
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.
  • Understand customer needs and provide tailored solutions to meet their requirements.
  • Monitor account performance and conduct regular check-ins to assess satisfaction.
  • Collaborate with internal teams (sales, marketing, product) to address client needs and feedback.
  • Identify opportunities for account growth and work to achieve sales targets.
  • Prepare and present reports on account status, performance metrics, and future opportunities.
  • Handle any escalated customer issues or complaints in a professional manner.

Job Requirements

  • Bachelor's degree
  • Excellent command of English “Speaking, Listening, Writing ”
  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills.
  • Proficient in all Microsoft Office applications.
  • The ability to build rapport with clients.
  • The ability to handle multiple client accounts.
  • Exceptional customer service skills.
  • Excellent organizational skills.
  • Ability in problem-solving.

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