Client Executive/Senior Sales – Banking

Job Description:

The NCR Banking business knows that financial institutions and other players in the financial ecosystem must evolve, adapt and transform to meet increasing consumer expectations, the disruptive impact of technology, and the burden of regulatory oversight. NCR sells Financial Services Solutions including retail and digital Banking, Self Service Reinvention, Fraud and Security, Branch Transformation, Channel Management Payments, and Transaction Processing.

Role Summary:

In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to develop profitable sales of NCR’s Banking portfolio into banking customers including our full solutions encompassing hardware and software, professional services, and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s financial customers in Egypt. This role requires strong relationship management, sales support, and account development and management skills in order to achieve your targets and a high level of customer satisfaction.

Key areas of responsibilities:

• Understand the financial industry and articulate the business value of NCR’s Financial Services solutions to business users
• Capturing and updating opportunities for the sales funnel
• Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
• Matching customer business objectives with NCR self-service solutions that deliver value to the end customers
• Developing account plans, and customer opportunity plans and presenting high-quality, professional presentation, and proposal materials
• Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
• Key liaison between the customer, sales support teams, the factory, product management, and other internal resources
• Responsible for any prospect opportunity within their assigned account base
• Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
• Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter-on-quarter growth from those opportunities
• Obtain customer or industry information that assists in responding to customer's needs and requirements
• Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
• Responds to competitive threats to maximize NCR’s customer retention rate
• Understand the formal and informal decision-making process within each of the accounts