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Production Support Analyst

eBenefits Network - Heliopolis, Cairo

Production Support Analyst

eBenefits Network - Heliopolis, CairoPosted 1 month ago
35Applicants for1 open position
  • 15Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Monitor daily scheduled production files and fix/report any issues
  • Work on issues reported through our ticketing system; update tickets regularly
  • Monitor incoming emails for potential issues and fix/report them appropriately
  • Make mapping updates according to coding supplements during project renewals and/or to fix issues

Job Requirements

  • Bachelor’s degree in computer science or related field.
  • Knowledge in C, C++, C#, .NET, Database: Oracle SQL, & XML, Documentations: Excel, Word & Outlook express.
  • Fluent in English Language is a must (US-based client coordination).
  • Demonstrated verbal and written communication, interpersonal, organizational, collaboration, Logical reasoning, Clear English Communication Skills, Adaptability, and problem-solving skills.

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