SAP PP Team Lead

Job Purpose :

Support users in the selection, implementation, and support of specific SAP modules although effectively integrating SAP technology into the user’s business environment in order to achieve user expected business results

Accountabilities:

• Facilitate the implementation and support of SAP modules to enhance the users’ business functionality and overall performance while maintaining a high degree of customer satisfaction
• Design configure and test in various SAP Modules: SD and FICO to enhance processes within the organization by leveraging the capabilities of SAP modules leading to improved efficiency and effectiveness in business operations
• Analyze the current business processes and scenarios of the user and recommend/develop solutions to understand user scenarios identify areas for improvement and propose or create solutions that align with expected outcomes
• Responsible primarily for the successful implementation of SAP providing functional expertise, guidance presentation and instruction on SAP products to users
• Carry out complex or novel assignments requiring the development of new or improved procedures to provide detailed knowledge of industry best practices driving continuous improvement in processes and outcomes
• Provide detailed knowledge of industry best practices to maintain high-quality deliverables and provide necessary approvals to ensure successful project outcomes
• Manage or participate in SAP Business All-In-One implementations to ensure the overall quality of deliverables and will provide approvals if necessary
• Act as liaison with client for troubleshooting investigate analyze and solve software problems and map user business requirements processes and objectives develop necessary product modifications to satisfy users' needs
• Maintain a thorough knowledge of the business needs and adhere to all organizational standards
• Assign workflow (which is actually the service request or tickets) to the team members and also continuously monitor their timely closure ensuring efficient resolution of tasks for enhanced productivityv