Job Details
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Job Description
Main Job Duties:
- Greet visitors to the office in a friendly and professional manner. Seeks to assist visitors and serves assistance when necessary.
- Maintain supplies for staff and monitors quantities for supplies.
- Follow up on company’s standards and guidelines for operational efficiency including cleanliness and maintenance.
- Receive and transfer hotline calls with determining clients’ needs and requirements.
- Operate office machinery such as computers, photocopiers, and printers; perform light maintenance and troubleshooting to provide support to resolve any problems faced by the administration team.
- Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
- Ensure the correct and accurate validation and processing of claims.
- Prepare performance reports by collecting, analyzing, and summarizing data & trends, including monitoring random calls to improve quality and minimize errors to take corrective action when needed
- Ensure company brand materials (company profile, giveaways ...) to meet and exceed company presentation standards.
Job Requirements
- Fluency in English is a MUST
- Excellent communication skills
- Presentable.
- Graduates Only
- Females only
- University Graduate is a must.
- Communication skills
- Ability to multi-task, prioritize, and manage time effectively.
- Transportation
- 2 Days off per week.
- 0-2 years of experience (Fresh Graduates are also welcomed to apply).
- 9 working hours including 1-hour Break.
- Data collection and organization skills
