Job Details
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Job Description
Key Responsibilities:
- Engage with followers across social media platforms by responding to comments, messages, and reviews professionally and promptly.
- Foster relationships with the online community to build trust and enhance brand loyalty.
- Keep abreast of the latest social media trends, platforms, and best practices to ensure the company's social media strategy remains relevant and effective.
- Maintain accurate records of content moderation activities and produce regular reports on key metrics. Document and escalate issues that require attention beyond the moderation team's scope.
Job Requirements
- Bachelor’s degree in marketing, Business, Communications, or related field.
- 1 year of experience in social media management
- Strong sales, negotiation, and analytical skills
- Excellent written and verbal communication skills
- Ability to multitask and manage time effectively
