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Job Description
Work location : Almaza Bay "Marsa Matoruh":
- Manage the contracts and lease of homeowner properties.
- Handle Property admission procedure (Submissions, Inspections, and Approval).
- Conduct service orientation and customer queries.
- Handle homeowner requests and amendments (PM homeowner module).
- Draft contracts and book appointments with owners to sign.
- List properties and edit the listing configurations on the system.
- Handle booking engine, payment schedules, and approval cycle (daily).
- Answer all email inquiries and system updates.
- Make follow up calls and CRM with the homeowner and the tenant.
- Keep a ledger of all bookings and aligning the Finance Department (weekly).
- Manage daily check-in/check-out reports and schedules.
- Take charge of inventory management and unit inspections.
- Resolve maintenance issues with the maintenance and facility team.
- Manage daily housekeeping and laundry schedules.
- Answer client requests, complaints and crisis management.
- Meet tenants on site and security deposit clearance.
Job Requirements
- Bachelor's Degree.
- 2 - 3 years experience, preferably in the real estate field.
- Excellent command of English .
- Excellent communication and interpersonal skills.
- Excellent time management skills and follow up skills.
- Presentable.
