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Job Description
Join our team now!
You will be meeting and travelling with people of different cultural backgrounds. You will be receiving tourism and quality service training among other benefits.
- Meet guests with a warm welcome upon arrival and provide personalized escort and assistance.
- Greet and assist at airports, facilitate their arrival/departure process & reiterate the itinerary.
- Coordinate the travel logistics for assigned tours and events.
- Escorts tourist groups from Airport to Hotels and vice versa and facilitates hotel’s process of Check-in/out.
- Accompany tourists on some excursions/ travels.
- Pre-arrange visits to restaurants and monuments e.g. purchasing tickets to museums, galleries, parks, and other attractions ahead of time if required.
- Coordinating with relevant parties to ensure smooth operations for tours and fully travel coordination.
- Monitoring the safety and security of guest members within tour groups.
- Keep a live journal daily while sending a write-up, during the trip, summarizing the daily experience tour as per the designed company template.
- Providing feedback from tour groups to the operations department.
- Providing the operations department feedback on vendor selection, performance, and itinerary management.
- Giving information on logistic arrangements.
- Working in tandem with Tour Operators to achieve a successful trip.
- Monitoring the safety and security of guest members within tour groups.
Job Requirements
- Fluency in English is a must. other languages will be a bonus.
- Presentable with excellent communications skills and excellent Health.
- Positive attitude, Excellent problem-solving skills and team worker.
- Strong attention to detail, accuracy and confidence.
- Pro-Active, ability to work during evenings and on weekends.
- Honest, Reliable and Trustworthy.
- Diploma / Certificate University, a degree in Tourism is preferred.
- Very Accurate, Organized & Committed.
- Ability to communicate and deal with people of all ages and different cultural backgrounds.