Personal Shopper Coordinator
Shatby, Alexandria
Job Details
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Job Description
As a Personal Shopper Coordinator will be responsible for handling, monitoring, and reporting the on-ground operations to ensure that the store-level functions are carried out seamlessly.
Day-to-Day Responsibilities
- Overseeing and monitoring daily live orders to ensure smooth operations
- Highlighting and reporting challenges of operational difficulties to the next-level management
- Liaising with the pickers and team leaders at the store to ensure smooth on-ground operations
- Ensuring any store management complaints are managed effectively and immediately
- Coordinating between the customer service team and pickers on-ground to resolve customer complaints or requests
Job Requirements
Key Qualifications
- proven work experience in customer service or operations
- A graduate in business or other related disciplines
What you will bring
- Excellent written and verbal communication skills in English
- Strong communication, organization, and time management skills
- Excellent ability to be detail-oriented
- Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments
- Strong ability to multitask
