Customer Service Coordinator
Dubai, United Arab Emirates
Customer Service Coordinator
Dubai, United Arab EmiratesPosted 1 month ago187Applicants for2 open positions
- 27Viewed
- 7In Consideration
- 0Not Selected
Job Details
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Job Description
- This job is part time evenings Monday through Thursday 5 hours each evening.
- This is a remote contract position
- Ideal for someone working in Customer Server in English at a hotel or any company that interacts with customers in English online or on the phone.
- If you are a student available to work evenings or someone with a current job during the day you could be an ideal candidate
- Ideal for someone completing studies or looking for additional contract employment.
- There is the possibility of full time work 40 hours a week
- The job involves interacting with Avetti customers mainly via chat.
- You will learn our administration environment to support customers to manage their solution.
- You will help co-ordinate e-commerce orders and provide shipping status or product questions.
- You will communicate via email, chat and zoom with customers that need help ordering
- You will help customers configure their products in our e-commerce solution
- Respond to support inquiries and create tickets
- You will be supported and communicate with our teams in Canada and UAE
- This is an opportunity to learn e-commerce.
- Ideal for someone currently in a customer service role
- There is some need for data gathering and communication as well
- Daily reports are required and weekly team meetings via Slack and Zoom.
- This is a great opportunity to grow with us.
Job Requirements
- Work experience as a Customer Service or similar role
- Ability to communicate to customers to help them order from us.
- Strong English capability required
- Strong English written capability required
- Ability to work independently and part of a larger team
- Experience in sales or customer service positions is a plus
- Excellent communication and presentation skills
- Additional certification in training is a plus
- We assume you have a computer and a reliable internet connection
- Any skills in management is a plus
