Application Support Engineer
LinkIT -
New Damietta, DamiettaJob Details
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Job Description
- Investigate and resolve data entry issues and provide support and troubleshooting for multiple applications.
- Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs.
- Refers major software problems to development department for correction.
- Utilize SQL to query databases for troubleshooting testing scenarios.
- Perform installations / updates to new / existing clients.
Job Requirements
- Bachelor’s Degree in Information Technology, Computer Science or related field is preferable.
- Experience with SQL is a must.
- Experience in a customer-facing role.
- Experience with deploying different applications on various application servers.
- Experience with ERP or HMS systems is a huge plus.
- Logical and methodical approach to problem-solving.
- Ability to learn fast and execute accordingly.
- Excellent communication skills.
- Very Good command of English.
