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Telesales Executive - B2B - English Speaker

Smart Telecom
Maadi, Cairo
Posted 2 months ago
10Applicants for7 open positions
  • 9Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Closing sales deals over the phone and maintaining good customer relationships.
  • Effectively manage large amounts of calls
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

Job Requirements

  • Good knowledge of relevant computer programs
  • English-speaking candidates only can apply (95% of our client base are English speakers only).
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Bachelor degrees ONLY
  • Sales Experience is MUST
  • Tele sales in telecommunication field is preferred

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