IT System Supervisor

-Manage the IT System and Service Desk Teams by coordinating internal staff, consulting resources, and outside vendors.
-Research new IT technologies to determine feasibility and impact
Develop and implement strategic plans for IT maintenance, improvements, and upgrades.
-Maintain data security and confidentiality
-Conduct regular audits of computer systems, vendors, and other external resources
-Establish and manage IT System and Service Desk policies and procedures
-Research potential IT vendor alternatives, propose solutions, and manage contract negotiations.
-Creating reports, documents and manuals as needed.
-Train System and Service Desk staff on new technologies.