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Customer service &Confirmation agent

CODPARTNER
Maadi, Cairo
Posted 9 months ago
101Applicants for18 open positions
  • 6Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Contact potential or existing customers to confirm their already required orders using our system leads
  • Provide the client with all necessary information and answer all their questions about his order and other different products
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Go the “extra mile” to meet sales quota and the required number of confirmed orders
  • Upsell to the client different suitable products and offers.

Job Requirements

Graduated

Experience as a telesales representative or customer service agent

Ability to learn about products and services and describe/explain them to prospects

Good knowledge of English

Very good Typing skills

Very good communication and interpersonal skills

good sales skills and good handling manner

Cool-tempered and able to handle Clients

Negotiation skills with the ability to resolve issues and address complaints

Previous knowledge about the Arabic accent of the Golf area will be a good asset
 

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