Job Details
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Job Description
- -Ensure internet performance is acting well.
- Install, modify, and repair computer hardware and software.
- Healthy check of printer devices, attendance machines, and any related network devices.
- Resolve technical problems with LAN and WAN with ISP.
- Install & fix issues related to computer peripherals for users.
- Resolve issues related to computer systems, software, and hardware.
- Respond to queries on-site or remotely.
- Respond to the ticketing system
- Resolve problems by running diagnostic programs.
- Identify and escalate situations requiring urgent attention.
Job Requirements
- Bachelor's degree in computer science or a related field.
- Maximum 1-2 years of experience in the same or similar role.
- Excellent communication and time management skills.
- Excellent problem-solving skills.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator preferred, CompTIA
Network+ MCSA) are a plus.
Responsibilities:
- Provide technical support and troubleshooting assistance to employees,
- Install, configure, and maintain hardware and software systems.
