Call Center Agent
Valu -
Maadi, CairoPosted 7 months ago417Applicants for30 open positions
- 17Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Answering incoming calls and responding to customer queries and concerns.
- Managing outbound calls to follow up on customer inquiries or to conduct surveys.
- Providing information about products or services and processing orders.
- Handling customer complaints and resolving issues in a professional and efficient manner.
- Maintaining a high level of customer satisfaction through excellent service.
- Keeping accurate records of interactions and transactions.
Job Requirements
Call Center Agent at ValU
- Proven experience as call center Agent .
- Minimum 1 year Experience at call center
- Experience in customer service is essential
- Proficient in English b2
- Working knowledge of MS Office
- Outstanding communication and negotiation abilities
- A results-oriented approach
- Excellent organizational and leadership skills
- Ability to work under pressure
