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Job Description
- Maintain the retail goals by exceeding the customer expectation achieve the sales quota; adhere to the policies and procedure parallel with company values & strategy.
- Achieving his/her individual Sales monthly target, net activation 100% (Quantitative).
- Ensure high level of quality and accuracy in the daily work.
- Furnish & enhance after selling service & provide total customer satisfaction.
- Handling customer inquiries and complaints.
- Solving problems and escalating the issues to management when appropriate.
- Educate the customer with Etisalat products and services.
- Promote handsets and accessories.
- Up sell Etisalat products & services to the customers.
- Recommend products and services improvement.
- Ensure compliance to policies & procedures.
- Positive and effective involvement in implementing the retail plan.
- Giving Effective feedback based on customer feedback to be raised to concerned teams.
Job Requirements
- University Degree.
- Area of experience: Sales and customer experience
- Customer and results oriented.
- Presentable.
- Very Good in English (Reading, Writing & Oral)
- Very good computer skills.