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Job Description
- Manage the company’s filing system as well as the online archiving system to ensure secure and organized record-keeping.
- Organize meetings, coordinate appointments, schedules, and manage staff calendars.
- Handle correspondence, complaints, and queries from clients and other parties.
- Assist the technical team in preparing press releases, letters, presentations, rating certificates, and reports.
- Keep reports up to date as required by the technical team.
- Take responsibility for the upkeep of the office and facilities, including maintenance, network, and document storage areas, ensuring that appliances are in good working order.
- Ensure health and safety policies are up to date and implemented.
- Manage the office budget effectively and handle petty cash.
- Assist HR with maintaining personnel records, arranging interviews.
- Organize induction programs for new employees and facilitate the onboarding process.
- Answer telephone calls and emails from transaction partners, clients, and regulatory bodies, directing them to the relevant staff members.
- Plan and organize company events, conferences, and external meetings.
- Arrange travel logistics, including flights, accommodations, hotel bookings, and car rentals for employees attending meetings or conferences.
Job Requirements
- Bachelor’s degree in business administration or related major.
- A business administration degree or certification—such as the Certified Office Manager credential—is advantageous.
- Advanced level of English (C1 or C2).
- Good level of Arabic.
- 8-10 years of experience in an administrative role.
- Good interpersonal and time management skills, including demonstrated ability to prioritize tasks and meet daily deadlines.
- Basic accounting and budgeting skills.
- Basic IT skills.
- Excellent communication skills (verbal and written).
- Excellent user of Microsoft package, especially Excel, PowerPoint, and Word.
- Proficiency in business writing.
- Able to use software programs.