Process Improvement Manager

About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward!Our Mission: ???? almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENAAs the Process Improvement Manager, you will:Assess existing processes, identify bottlenecks, and analyze data to determine areas for improvement.Collaborate with stakeholders to develop strategic plans and goals for process improvement initiatives.Create visual representations of current and future processes, including flowcharts and diagrams, to identify areas of optimization.Establish and monitor KPIs to track progress and measure the effectiveness of process improvements.Promote a culture of continuous improvement by fostering innovation, seeking feedback from stakeholders, and incorporating best practices.Plan and executing process improvement projects, including resource allocation, budgeting, and timeline management.Work closely with teams across different departments to understand their needs, gather input, and facilitate collaboration in improving processes.Maintain accurate documentation of process changes, performance data, and improvement initiatives, and preparing reports for management review.The ideal candidate will have:8+ years of experienceExperience in Edtech industry is preferredSix Sigma Certified (Black Belt) is a mustExcellent communication skillsHigh attention to detailsProficiency in Microsoft OfficeWhy join us?Competitive salary packagesFlexible work arrangementsFamily Medical insuranceAccess to a wide range of courses on our platform