Clinical Support Specialist - Mi...
Dubai, United Arab Emirates
Clinical Support Specialist - Middle East & Africa
Dubai, United Arab EmiratesPosted 15 minutes ago1 open position
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Job Description
Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives.
Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally.
Products include AEDs, trauma kits, ventilators, temperature management solutions, and more.
Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job.
You'll have a career—and a purpose.
Join our team.
It’s a great time to be a part of ZOLL!
Job Summary
As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome.
You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region.
In addition, you will serve as a key clinical resource, supporting both the sales and marketing teams with your expertise.
This role reports directly to the Manager of Clinical Support.
Essential Functions
Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs
Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs
Be a passionate advocate for Clinical Programs and the strategic process behind this
Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research
Experience educating Health Care Providers
Demonstrated written and oral communications skills in English, including strong presentation skills and being able to effectively convey information
Technically savvy with electronic media, computer skills.
Experience with resuscitation and a passion for improving patient outcomes
Analytical and problem-solving capabilities
Interpersonal Skills
Being able to motivate, inspire and guide colleagues, Business Partners and customers
Demonstrates flexibility, autonomy, self-motivation, initiative and professionalism
Strong awareness of both verbal and nonverbal communication
Builds strong relationships with internal and external customers
Analytical and problem-solving capabilities
Strong proactive approach
Organizational Skills
Ability to prioritize tasks, manage deadlines, and allocate resources efficiently
Handles multiple demands and prioritize effectively
Stays calm and find opportunities in difficulties
Solid organizational skills, including attention to detail and multi-tasking skills
Plans, execute and monitors educational projects from start to finish
Other
The expectation is that this position will be field based and approximately 75% travel will be required.
There will be the need for occasional travel outside of the region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.
Essential and marginal job functions are subject to modification.
ZOLL Medical Corporation appreciates and values diversity.
We are an Equal Opportunity Employer M/F/D/V
ZOLL is a fast-growing company that operates in more than 140 countries around the world.
Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit.
Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives.
Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally.
Products include AEDs, trauma kits, ventilators, temperature management solutions, and more.
Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job.
You'll have a career—and a purpose.
Join our team.
It’s a great time to be a part of ZOLL!
Job Summary
As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome.
You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region.
In addition, you will serve as a key clinical resource, supporting both the sales and marketing teams with your expertise.
This role reports directly to the Manager of Clinical Support.
Essential Functions
Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs
Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs
Be a passionate advocate for Clinical Programs and the strategic process behind this
Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research
Experience educating Health Care Providers
Demonstrated written and oral communications skills in English, including strong presentation skills and being able to effectively convey information
Technically savvy with electronic media, computer skills.
Experience with resuscitation and a passion for improving patient outcomes
Analytical and problem-solving capabilities
Interpersonal Skills
Being able to motivate, inspire and guide colleagues, Business Partners and customers
Demonstrates flexibility, autonomy, self-motivation, initiative and professionalism
Strong awareness of both verbal and nonverbal communication
Builds strong relationships with internal and external customers
Analytical and problem-solving capabilities
Strong proactive approach
Organizational Skills
Ability to prioritize tasks, manage deadlines, and allocate resources efficiently
Handles multiple demands and prioritize effectively
Stays calm and find opportunities in difficulties
Solid organizational skills, including attention to detail and multi-tasking skills
Plans, execute and monitors educational projects from start to finish
Other
The expectation is that this position will be field based and approximately 75% travel will be required.
There will be the need for occasional travel outside of the region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.
Essential and marginal job functions are subject to modification.
ZOLL Medical Corporation appreciates and values diversity.
We are an Equal Opportunity Employer M/F/D/V
ZOLL is a fast-growing company that operates in more than 140 countries around the world.
Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit.
Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
Job Requirements
Qualifications
Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
ALS/APLS certification, instructor level preferred
Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
ALS/APLS certification, instructor level preferred
