Training Coordinator

Role Overview

We are looking for a Training Coordinator to support the roll-out of our regional training strategy across the Middle East.

This role combines digital learning platform management (Epro), training content creation, translation, event support, and reporting.
You will play a key role in ensuring excellence in product knowledge, sales skills, and digital learning engagement across our markets.
Team size: 3 | Reporting line: Senior Training Manager

Key Responsibilities

1.

Epro Platform Management (70%)
Manage and update Clarins’ Epro training platform for local and travel retail markets.
Upload content, troubleshoot technical issues, manage translations, and enroll learners.
Create reports, surveys, newsletters, and quizzes to track and enhance learner engagement.
Coordinate with Paris HQ, local trainers, and regional teams on content and deployment.
2.

Digital Tools & Translations (10%)
Manage Clarins Library and Training Portal (content updates, translations in EN/AR/TR/FR).
Coordinate translation of training materials (novelties, onboarding, retailer presentations).
Collaborate with digital marketing to support brand content.
3.

Training Events & Seminars (15%)
Support organization of regional seminars and Train-the-Trainer events.
Assist with logistics, content preparation, digital quizzes/polls, and event presentations.
Provide on-site technical and organizational support.
4.

Administration & Reporting (5%)
Coordinate annual training gifts, testers, and learning tools with logistics and marketing.
Compile training reports, event recaps, and learner progress dashboards.

Candidate Profile

We are looking for a dynamic, creative, and organized professional with a passion for the beauty industry.
Fluent in English and Arabic (spoken & written)
Strong communication and public speaking skills
Experience with digital learning platforms (LMS, training apps, or similar)
Skilled in content creation (presentations, quizzes, digital newsletters)
Highly organized, deadline-focused, proactive, and solution-oriented
Strong time management and multitasking abilities
Proficient in Word, Excel, PowerPoint
Passion for the cosmetics/beauty industry
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
About Clarins Group
A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence.

Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.
Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.
To learn more about our group and our commitments to people, visit www.groupeclarins.com.
Equal opportunity employer
We believe in making life more beautiful for our employees and our customers.
Inclusion and diversity are firmly grounded in our core values.

We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best
work.
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).