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Job Description
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table.
There are many opportunities for development and advancement.
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Cleans and maintains areas of responsibility according to set standards and procedures
Replenish guest supplies
Ensure guests requests are promptly and courteously met
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness and repair
Maintain a section room report as well as a daily productivity report
Attend daily briefings with supervisor and takes on daily assigned tasks
Reports lost and found articles to the housekeeping office immediately
Handle guest complaints, reporting them to Supervisor immediately
Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
Record room status in allocated section accurately
Comply with hotel’s health, safety and hygiene policy
Adhere to personnel grooming and hygiene standards
Attend meetings and training sessions as required
Carry out valet services when required (e.g.
delivery of linen, processing laundry orders)
Fully understands the difference in guest levels (VIPs) and Room Categories
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table.
There are many opportunities for development and advancement.
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Cleans and maintains areas of responsibility according to set standards and procedures
Replenish guest supplies
Ensure guests requests are promptly and courteously met
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness and repair
Maintain a section room report as well as a daily productivity report
Attend daily briefings with supervisor and takes on daily assigned tasks
Reports lost and found articles to the housekeeping office immediately
Handle guest complaints, reporting them to Supervisor immediately
Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
Record room status in allocated section accurately
Comply with hotel’s health, safety and hygiene policy
Adhere to personnel grooming and hygiene standards
Attend meetings and training sessions as required
Carry out valet services when required (e.g.
delivery of linen, processing laundry orders)
Fully understands the difference in guest levels (VIPs) and Room Categories
Job Requirements
Must adhere to all Lost and Found procedures
Proper follow up of HK SOPs
Must comply with all fire evacuation procedures and first aid trainings
Must comply with Hyde grooming standards
To attend proper trainings and have best conduct at work
Qualifications
Good organizational skills
Good level of engagement with guests
Good knowledge of Housekeeping Operations
Secondary education
Good Housekeeping knowledge
First name *
This field is required.
Last name *
This field is required.
Email *
Your email address is required.
Phone *
This field is required.
Resume *.
We accept .pdf, .doc, and .docx formats.
The file must be of type doc, pdf, docx and not exceed 2MB.
these questions are a must
By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy.
If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here.
*
This field is required.
Thank you for applying!
Good luck!
Proper follow up of HK SOPs
Must comply with all fire evacuation procedures and first aid trainings
Must comply with Hyde grooming standards
To attend proper trainings and have best conduct at work
Qualifications
Good organizational skills
Good level of engagement with guests
Good knowledge of Housekeeping Operations
Secondary education
Good Housekeeping knowledge
First name *
This field is required.
Last name *
This field is required.
Email *
Your email address is required.
Phone *
This field is required.
Resume *.
We accept .pdf, .doc, and .docx formats.
The file must be of type doc, pdf, docx and not exceed 2MB.
these questions are a must
By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy.
If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here.
*
This field is required.
Thank you for applying!
Good luck!
