INFRASTRUCTURE AND DATA CENTER ADMINISTRATOR

RESPONSIBILITIES:Manage and maintain the company's infrastructure ( Dell products), including servers, networking equipment, storage systems, and virtualization platforms.Responsible for upgrading firmware for Isilon and Dell SoftwareMonitor system performance and reliability, identifying and resolving issues proactively to minimize downtime and ensure optimal performance.Implement and maintain security measures to protect the company's infrastructure and data center facilities from unauthorized access, cyber threats, and security breaches.Perform regular backups, disaster recovery planning, and testing to ensure data integrity and availability in case of emergencies.Install, configure, and update software and applications as needed to support business operations and IT initiatives.Collaborate with cross-functional teams to deploy new IT solutions, upgrades, and enhancements according to business requirements.Manage vendor relationships and contracts related to infrastructure and data center services, ensuring service level agreements (SLAs) are met.Develop and maintain documentation, including system configurations, procedures, and policies related to infrastructure and data center operations.Conduct periodic audits and assessments of infrastructure and data center environments to ensure compliance with industry standards and regulations.Provide technical support and assistance to end-users and IT staff, troubleshooting issues and resolving problems in a timely manner.Participate in on-call rotation and respond to infrastructure-related emergencies outside of regular business hours as needed.QUALIFICATIONS:Bachelor's degree in Computer Science, Information Technology, or related field.Proven experience as an Infrastructure or Data Center Administrator, with a minimum of 4 years in a similar role.Proficiency in managing and troubleshooting servers, networking equipment, storage systems, and virtualization platforms.Strong knowledge of security best practices and experience implementing security measures in infrastructure and data center environments.Experience with backup and disaster recovery planning, implementation, and testing.Familiarity with cloud technologies and services, such as AWS, Azure, or Google Cloud Platform, is a plus.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.Relevant certifications (e.g., MCSE, CCNA, VMware) are desirable.Ability to work independently with minimal supervision and prioritize workload effectively.Flexibility to work outside of regular business hours and participate in on-call rotation as needed.Must be able to speak Arabic and EnglishVerticalTechnology