Role Overview:What you will be doing:Ensure maximum penetration of the local market including NTB customers.Focus on present customer base to enhance the asset and revenue books of the segment.Providing timely advisory services to customers on various Trade and Treasury products and linking two.Ensure minimum TAT's and ensure service excellence.To be conversant with the full range of SME bankingAssisting the clients in resolving their issues with regard to trade, assets, insurance and investments.Accountable for regular monitoring of client satisfaction and service quality levelsTo be fully aware of all policies relating to operational risk, sales processes, credit policy, anti-misselling, etc and comply with the sameTo be responsible for ensuring up-to-date compliance, KYC and client profile for each client as well as maintaining a high level of confidentiality at all timesTo be responsible for assessing customer risk, suitability of products and explaining appropriate products and services to meet client requirementsTo safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all timesTo document all meetings and contribute to the reporting processes established in the teamTo have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYCSkills & Qualifications:Education Graduate Ð preferably in Business / Finance / AccountingExperiences 5+ years of banking experience preferably in an RM role.Knowledge & Skills Knowledge on basic banking operations. Adherence to policies and procedures. Knowledge on basic banking operations. Knowledge on compliance regulations.