Freelance/Contract GRC Consultan...
GISPL -
Riyadh, Saudi Arabia
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Job Description
Compensation Includes
Visa facilitation
Round-trip flight tickets
Hotel accommodation (with breakfast)
Daily allowance
Project Objective
The objective of this engagement is to conduct a comprehensive Information Systems Audit focused on the IT Incident and Problem Management processes, assessing their effectiveness, alignment with internal policies, and compliance with best practices such as ITIL and regulatory standards for one of our prestigious clients.
Scope of Audit
The audit will encompass the full lifecycle of Incident and Problem Management, including but not limited to
Incident detection, logging, categorization, and prioritization
Response, resolution, and closure processes
Problem identification and root cause analysis
Integration with Change Management
SLA adherence, escalation mechanisms, and reporting structure
Tool capabilities and data accuracy
Effectiveness review of selected major incident/problem records
Consultant Responsibilities
The consultant is expected to
Provide subject matter expertise in ITIL-aligned Incident and Problem Management
Assess control design and test operational effectiveness
Validate compliance with internal frameworks and regulatory requirements
Review documentation, tool configurations, and ticket data
Identify process inefficiencies, risks, and areas for improvement
Deliver detailed audit findings and actionable recommendations in structured format
Required Skills & Qualifications
6–10 years of experience in IT GRC, Internal Audit, or IT Risk, preferably in banking or financial sectors
Proven expertise in ITIL v3/v4 — especially in Incident and Problem Management
Experience with ITSM tools such as ServiceNow, JIRA Service Desk, BMC Remedy, etc.
Strong understanding of audit methodologies, internal control frameworks, and SLA/KPI reporting
Exceptional documentation, reporting, and stakeholder communication skills
Ability to identify control weaknesses, gaps, and improvement opportunities
Engagement Logistics
Start Date: Tentative – 3rd August 2025
End Date: 11th September 2025
Duration: 6 weeks (full-time onsite)
Location: Riyadh, Saudi Arabia
Support Provided: Visa, travel, stay (breakfast), and daily per diem allowance
Visa facilitation
Round-trip flight tickets
Hotel accommodation (with breakfast)
Daily allowance
Project Objective
The objective of this engagement is to conduct a comprehensive Information Systems Audit focused on the IT Incident and Problem Management processes, assessing their effectiveness, alignment with internal policies, and compliance with best practices such as ITIL and regulatory standards for one of our prestigious clients.
Scope of Audit
The audit will encompass the full lifecycle of Incident and Problem Management, including but not limited to
Incident detection, logging, categorization, and prioritization
Response, resolution, and closure processes
Problem identification and root cause analysis
Integration with Change Management
SLA adherence, escalation mechanisms, and reporting structure
Tool capabilities and data accuracy
Effectiveness review of selected major incident/problem records
Consultant Responsibilities
The consultant is expected to
Provide subject matter expertise in ITIL-aligned Incident and Problem Management
Assess control design and test operational effectiveness
Validate compliance with internal frameworks and regulatory requirements
Review documentation, tool configurations, and ticket data
Identify process inefficiencies, risks, and areas for improvement
Deliver detailed audit findings and actionable recommendations in structured format
Required Skills & Qualifications
6–10 years of experience in IT GRC, Internal Audit, or IT Risk, preferably in banking or financial sectors
Proven expertise in ITIL v3/v4 — especially in Incident and Problem Management
Experience with ITSM tools such as ServiceNow, JIRA Service Desk, BMC Remedy, etc.
Strong understanding of audit methodologies, internal control frameworks, and SLA/KPI reporting
Exceptional documentation, reporting, and stakeholder communication skills
Ability to identify control weaknesses, gaps, and improvement opportunities
Engagement Logistics
Start Date: Tentative – 3rd August 2025
End Date: 11th September 2025
Duration: 6 weeks (full-time onsite)
Location: Riyadh, Saudi Arabia
Support Provided: Visa, travel, stay (breakfast), and daily per diem allowance
