Reservation Agent
Riyadh, Saudi Arabia
Reservation Agent
Riyadh, Saudi ArabiaPosted 2 hours ago1 open position
Be the First to Apply
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job Description
Job Summary-
As a Reservation Agent, you will be responsible for assisting customers with booking reservations for flights, hotels, rental cars, or other travel services.
You will provide excellent customer service and ensure all reservation requests are processed accurately and efficiently.
Job Responsibility-
Assist customers in booking reservations for travel services such as flights, hotels, and rental cars
Provide information on available travel options, including pricing, schedules, and accommodations
Process reservation requests accurately and in a timely manner
Resolve any customer issues or concerns related to reservations
Communicate effectively with customers through phone, email, or online chat
Coordinate with travel and accommodation providers to ensure smooth booking processes
Candidate Requirements-
High school diploma or equivalent; additional certification in tourism or hospitality is a plus
Proven experience in a customer service or sales role, preferably in the travel industry
Excellent communication skills and a customer-focused approach
Strong attention to detail and accuracy in processing reservations
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in using reservation software and other relevant computer applications
Skills
Skills-
Excellent communication skills
Strong customer service orientation
Proficiency in using reservation systems and software
Ability to multitask and work well under pressure
Attention to detail and accuracy
Problem-solving skills
Ability to work in a fast-paced environment
Good organizational skills
Flexibility and adaptability
Knowledge of the hospitality industry and reservation procedures
Job Summary-
As a Reservation Agent, you will be responsible for assisting customers with booking reservations for flights, hotels, rental cars, or other travel services.
You will provide excellent customer service and ensure all reservation requests are processed accurately and efficiently.
Job Responsibility-
Assist customers in booking reservations for travel services such as flights, hotels, and rental cars
Provide information on available travel options, including pricing, schedules, and accommodations
Process reservation requests accurately and in a timely manner
Resolve any customer issues or concerns related to reservations
Communicate effectively with customers through phone, email, or online chat
Coordinate with travel and accommodation providers to ensure smooth booking processes
Candidate Requirements-
High school diploma or equivalent; additional certification in tourism or hospitality is a plus
Proven experience in a customer service or sales role, preferably in the travel industry
Excellent communication skills and a customer-focused approach
Strong attention to detail and accuracy in processing reservations
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in using reservation software and other relevant computer applications
Skills
Skills-
Excellent communication skills
Strong customer service orientation
Proficiency in using reservation systems and software
Ability to multitask and work well under pressure
Attention to detail and accuracy
Problem-solving skills
Ability to work in a fast-paced environment
Good organizational skills
Flexibility and adaptability
Knowledge of the hospitality industry and reservation procedures
Job Requirements
Candidates should have a high school diploma or equivalent, with experience in customer service or sales, preferably in the travel industry.
Strong communication skills and attention to detail are essential for this role.
Strong communication skills and attention to detail are essential for this role.
