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L2 Oracle Fusion Middleware Support Engineer - Onsite

SupportFinity™
Riyadh, Saudi Arabia
Posted 11 months ago
6People have clicked1 open position
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DescriptionThis role involves providing technical support for production systems in integration services. The ideal candidate should have hands-on experience with Oracle Fusion Middleware, Oracle Service Bus, and API Management platforms such as Apigee.Oracle EBS (E-Business Suite)Oracle Service BusOracle Fusion MiddlewareGoogle Apigee SenseResponsibilitiesKey responsibilities include:·      Performing daily health checks and proactively identifying and addressing issues.·      Being on call 24/7 to address any critical issues or emergencies that occur outside regular business hours.·      Troubleshooting complex integration issues, analyzing logs, and diagnosing root causes.·      Collaborating with cross-functional teams including developers, system administrators, and business stakeholders.·      Adhering to service level agreements (SLAs) and operational objectives.·      Participating in incident management processes, including incident triage, resolution, and post-incident analysis.QualificationsOracle Fusion Middleware: Comprehensive knowledge and hands-on experience with Oracle Fusion Middleware, including its various components such as Oracle SOA Suite and Oracle WebLogic Server.Oracle Service Bus (OSB): In-depth understanding and practical experience with Oracle Service Bus for service integration, message routing, and protocol transformation.Apigee: Proficiency in API management platforms, specifically Google Apigee, including experience in developing, managing, and securing APIs.Strong understanding of integration concepts, protocols, and standards (e.g., REST, SOAP, JSON, XML, MQTT).Experience with cloud integration services (e.g., Oracle Cloud, AWS, Azure) and hybrid cloud architectures.Knowledge of infrastructure components and systems, including operating systems (Linux, Windows), networking, and security.Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, or OpenShift.Proficiency in scripting languages (e.g., Bash, Python) for automation and troubleshooting tasks.Understanding of DevOps practices, CI/CD pipelines, and version control systems (e.g., Git).Experience with monitoring and alerting tools for infrastructure and application performance management.

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